Data Deletion Policy
Last updated: July 30, 2026
MindFortress, Inc. ("Reeve") is committed to giving you full control over your data. This policy explains how to request deletion of your data and what happens when you do.
How to Request Data Deletion
Deletion requests are handled by our team by email. There is no self-serve delete button in the product today.
Email Request
Send a deletion request to privacy@mindfortress.com with the subject line "Data Deletion Request" and include the email address associated with your account. We will process your request within 30 days.
Revoking Reeve's Access to Your Meta Account
Reeve connects to Meta through Facebook Login — including any Instagram business account linked to a Facebook Page you granted us. You can revoke that access at any time from Facebook Settings → Apps and Websites → find Reeve → Remove. This invalidates our access token, so Reeve can no longer read from or write to your Meta account or its linked Instagram account.
Revoking access does not by itself erase data Reeve has already stored. To have that data deleted as well, email privacy@mindfortress.com as described above.
What Gets Deleted
When you request data deletion, we permanently remove:
- Your account information (email, name, business details)
- All connected platform OAuth tokens and API credentials
- Cached ad performance data and analytics
- AI-generated ad creatives and brand profiles
- Niche analysis and competitive intelligence data
- Scheduled reports and report history
- AI visibility monitoring data and prompt history
- Social trend analysis and scraping results
What We Cannot Delete
- Ads deployed to third-party platforms: Ads already deployed to Meta, Google, or TikTok exist on those platforms. You must delete them directly from each platform's ads manager.
- Aggregated analytics: We may retain anonymized, aggregated data that cannot be linked back to you for service improvement.
- Legal obligations: We may retain certain data if required by law (e.g., billing records for tax purposes) for the legally mandated retention period.
Deletion Timeline
- Within 30 days of your request: Your account is deactivated, the credentials we hold for your connected platforms are erased, and your personal and business data is permanently deleted from our active systems.
- Within 90 days: Data is purged from backups and disaster recovery systems.
Confirmation
We will respond to your emailed request with a confirmation and a summary of what was deleted.
Disconnecting Individual Platforms
If you want to stop Reeve using a specific connected platform without deleting your entire account, you can disconnect individual integrations from your Reeve dashboard under Connectors. When you disconnect a platform:
- The integration is deactivated immediately — Reeve stops using its credentials and stops reading from or writing to that platform
- Your Reeve account and other integrations remain active
- The stored credentials and any data already collected from that platform are erased as part of a deletion request — email privacy@mindfortress.com if you want them removed
Contact
For any questions about data deletion, contact us at:
MindFortress, Inc.
Email: privacy@mindfortress.com
Website: meetreeve.com