An AI front desk for auto repair shops.
Answers the phone while your service writers are with a customer, books the drop-off, and confirms by text — so a stranded driver doesn't call the next shop on Google.
Add an AI front deskWhat's actually happening to auto repair shops
23% of incoming calls during business hours go unanswered at auto repair shops, according to the Automotive Service Association.
Someone calling with a car that won't start is calling the next shop the moment yours doesn't pick up — there's no loyalty to a phone that rings out.
The same person checking in a customer at the counter is the one the phone is waiting on — every walk-in makes the shop worse at answering calls.
Reeve answers every call auto repair shops would otherwise miss — books the appointment, sends the confirmation, and hands off anything that needs a human. One AI business team, added to the business you already run.
Add an AI front deskQuestions auto repair shops ask
What does the AI front desk actually do for an auto repair shop?
Answers calls when service writers are with customers, captures the vehicle and issue, books the drop-off or diagnostic slot, and confirms by text.
Does it replace my front-desk staff?
No — it answers the calls your team can't get to: after-hours, during appointments, on hold, or when the phone rings twice at once. Your staff keeps the relationships; the AI front desk keeps the phone from going to voicemail.
Can it give a repair quote over the phone?
It captures the vehicle, symptoms, and preferred time, and routes pricing and diagnosis questions to your team — the booking and confirmation logistics are what it handles.
What does it cost?
Reeve starts at $20/mo, pay-as-you-go on top — you pay for what the AI front desk actually does (calls answered, appointments booked), not a flat per-seat license. [2]