Reeve CX· part of Reeve
AI CUSTOMER SUPPORT

Resolve customers, don't deflect them.

An AI agent that handles chat, email, and SMS end-to-end — answers, looks up orders, processes returns, and hands off to a human the moment it should. You pay for resolutions, not seats.

Turn on AI supportIncluded in every Reeve plan. Pay per resolved conversation.

Resolve a customer for 25¢.

$0.25

per resolved conversation

Intercom's Fin charges 99¢ per resolution for the same job.

What everyone else charges.

Reeve CX

per resolved conversation

$0.25

Intercom Fin

per resolution

$0.99

Zendesk AI

per-resolution, on top of seats

add-on

Human agent

fully-loaded per ticket

$4–7

Competitor pricing as published. One rate for everyone — 1 credit = $0.001, no bulk tiers.

BUILT IN, OPTIONAL

AI and an API, without the integration project.

AI

Resolves, in your brand's voice

Handles orders, returns, and product questions across chat, email, and SMS — grounded in your data, speaking the way your brand speaks.

BUILT IN

Knows when to hand off

Escalates to a human with full context the moment a conversation needs a person — no dead-end loops, no angry customers.

API

Wired to the rest of your stack

Reads orders, writes back to your CRM, triggers refunds and flows. The whole Reeve suite is one account, so it already has the context.

One agent across chat widget, email, and SMS
Order status, returns, exchanges, and WISMO handled without a human
Every conversation logged and attributed in your CRM
You're charged only when a conversation is actually resolved
EVERY PRODUCT, ONE SUBSCRIPTION

One subscription. The whole operating system.

Reeve CX is one product in the Reeve suite. Every plan includes all of it — same account, same credits, same record of truth.

Reeve Sign

Send contracts for signature at 50¢ a document.

$0.50
Reeve Voice

Answer every call with an AI receptionist for 30¢ a minute.

$0.30
Reeve Comms

Send email and SMS at cost — $0.001 and $0.015 a message.

$0.001 · $0.015
Reeve Studio

Generate on-brand video and images from $1 a render.

$1.00–6.50
Reeve CRM

A free CRM every other Reeve product writes to automatically.

Free · $0.10
Reeve.Enrich

Enriched contacts feed directly into the rest of your Reeve AI business team — richer records mean smarter outreach in Reeve.Email, sharper segmentation in Reeve.CRM, and more context for every support conversation in Reeve.Chat.

$0.10
Reeve.Channels

Already using Reeve for chat? Every conversation started in Channels flows through the same agent that handles your brand questions and campaign work — context travels with the conversation, no copy-paste required.

$0.002
Reeve.Memory

Memory powers every other part of your AI business team. Pair it with Reeve Chat so support agents recall past conversations, or with Reeve CRM so customer records stay current and queryable across your whole organization.

Metered
Reeve.Knowledge

Pair Knowledge with Reeve.Enrich to automatically fill gaps in your records — so the knowledge base your team queries is always as complete as possible.

from $0.07
Reeve.Video

Reeve.Video pairs naturally with the rest of your AI business team: pipe finished ad creatives directly into Reeve.Ads, attach product demo clips to Reeve.CRM contacts, or surface how-to videos inside Reeve.Chat — all through the same single-line embed pattern.

from $1.00
Reeve.Commerce

Commerce works alongside Reeve's catalog management — your product listings and prices are already linked to your organization the moment catalog access is enabled, so what you sell and how you collect payment stay in sync from day one.

2.9% + $0.30
Reeve.Switchboard

Switchboard works alongside Reeve's connector layer — the same org-scoped security that protects your third-party authorizations also governs which flags are visible to authenticated requests, keeping your entire AI business team operating under one coherent access model.

Included
Reeve.Maps

Already using Reeve for chat or CRM? Add Maps to surface location data — store finders, delivery zones, regional performance views — right inside the same one-line embed your site already runs.

$0.008
Reeve.Database

Reeve.Database pairs naturally with the rest of your AI business team: let Reeve.Chat surface live product or order data in conversations, or feed query results directly into Reeve.CRM to keep customer records current without manual exports.

$0.50

You only pay when you use it.

Reeve CX is $0.25 per resolved conversation, drawn from the credits your plan already includes. No add-on license, no per-seat fee.

Starter

$20/mo

20k credits / mo

Pro

$100/mo

100k credits / mo

Max

$500/mo

500k credits / mo

Questions, answered.

What counts as a resolution?

A conversation the AI closes on its own — the customer's issue is handled without a human stepping in. If it escalates to a person, you're not charged the resolution fee.

How does 25¢ compare to Intercom?

Intercom's Fin is $0.99 per resolution. Reeve CX is 250 credits — 25¢ — for the same outcome, with no separate platform seat required.

Will it sound like a robot?

It's grounded in your brand voice and your real data. It answers like your best agent on their best day, and escalates rather than guessing.

Resolve customers, don't deflect them.

Included in every Reeve plan. Pay per resolved conversation.