An AI front desk for plumbers.
Answers the phone while your crew is under a sink or in a crawlspace, books the job, and texts a confirmation — so a burst pipe doesn't turn into a lost customer.
Add an AI front deskWhat's actually happening to plumbers
Plumbing businesses are estimated to lose roughly $50,000 a year in revenue to missed calls — every unanswered ring is a job that likely goes to the next plumber a homeowner finds.
A burst pipe or backed-up line is an emergency to the caller — if the phone rings out, they're already dialing the next plumber on the list before your voicemail finishes.
On a small crew, the person best able to answer the phone is usually elbow-deep in the job that's paying the bills — so the phone rings unanswered by design, not by accident.
Reeve answers every call plumbers would otherwise miss — books the appointment, sends the confirmation, and hands off anything that needs a human. One AI business team, added to the business you already run.
Add an AI front deskQuestions plumbers ask
What does the AI front desk actually do for a plumbing company?
Answers every call — including when the whole crew is on jobs — captures the issue and address, books the appointment window, and sends a text confirmation with next steps.
Does it replace my front-desk staff?
No — it answers the calls your team can't get to: after-hours, during appointments, on hold, or when the phone rings twice at once. Your staff keeps the relationships; the AI front desk keeps the phone from going to voicemail.
Does it triage emergencies (burst pipe, no hot water)?
Yes — it can flag emergency calls for faster dispatch or an on-call tech instead of queuing them the same as a routine maintenance visit.
What does it cost?
Reeve starts at $20/mo, pay-as-you-go on top — you pay for what the AI front desk actually does (calls answered, appointments booked), not a flat per-seat license. [2]