An AI front desk for HVAC companies.
Answers the phone while your techs are on a roof or under a unit, books the job, and texts the customer a confirmation — so a no-cool call at 6pm doesn't ring through to nobody.
Add an AI front deskWhat's actually happening to HVAC companies
Home-service contractors — plumbing, HVAC, electrical, general — lose $45,000 to $120,000 a year to unanswered calls, based on data across 1,200+ contractor phone lines.
Every tech in the field is a phone that doesn't ring back — the same crew doing the job is the crew that's supposed to be answering the next one.
A no-heat or no-AC call is an emergency to the caller, and the first company to pick up the phone is usually the one that gets dispatched.
Reeve answers every call HVAC companies would otherwise miss — books the appointment, sends the confirmation, and hands off anything that needs a human. One AI business team, added to the business you already run.
Add an AI front deskQuestions HVAC companies ask
What does the AI front desk actually do for an HVAC company?
Answers every inbound call — even when every tech is on a job — captures the issue (no cool, no heat, maintenance), books the appointment window, and texts a confirmation with the tech's ETA.
Does it replace my front-desk staff?
No — it answers the calls your team can't get to: after-hours, during appointments, on hold, or when the phone rings twice at once. Your staff keeps the relationships; the AI front desk keeps the phone from going to voicemail.
Does it handle emergency/after-hours calls differently?
Yes — it can flag no-heat/no-AC and other urgent calls for immediate dispatch or an on-call tech, instead of treating every call the same as a routine maintenance booking.
What does it cost?
Reeve starts at $20/mo, pay-as-you-go on top — you pay for what the AI front desk actually does (calls answered, appointments booked), not a flat per-seat license. [2]