Reeve
Start Creating
Sign in
Comparison

Reeve vs Smith.ai

Smith.ai's AI Receptionist starts free, then jumps to $150/mo and $500/mo as call volume grows — plus $3.00 per call once you're past the free tier. Reeve Voice answers every call at a flat $0.30/minute, on the same AI business team as your chat, email, and CRM.

Reeve

Reeve is an AI business team. Reeve Voice answers, books, and takes orders on every call for a flat $0.30/minute — no per-call surcharge, no monthly minimum — and logs the caller, outcome, and transcript to the same CRM your chat, email, and support agents already use.

Smith.ai

Smith.ai sells two phone products: an AI Receptionist (free for 25 calls/mo, then $3.00/call, with $150/mo and $500/mo tiers) and a pricier human-staffed Virtual Receptionist service starting at $300/mo for 30 calls and running to $2,100/mo for 300 calls. Both are billed separately from Smith.ai's live-chat plans.

Start Free TrialSee Pricing
Feature by Feature

How they compare

Feature
Reeve
Smith.ai
Call Handling
24/7 answering
Books appointments on the call
Takes orders on the call

Smith.ai focuses on intake and scheduling, not order-taking

Transfers to a human with context
Multi-location support

Smith.ai reserves multi-location on its Enterprise tier

Where It Lives
Same account as chat, email, and CRM

Smith.ai sells receptionist and live-chat as separate products with separate pricing pages

Logs calls to your CRM automatically

Included on every AI Receptionist tier; Enterprise adds "unlimited integrations"

API access
Pricing Model
Flat per-minute rate at any volume

Smith.ai's AI Receptionist bills per call above the free tier and steps up through $150 and $500 monthly tiers

No monthly minimum

Free tier has none; paid tiers carry a $150 or $500 monthly base

No setup fees
Pricing

Better value, better results

Reeve
Smith.ai
Entry price$0.30/min, pay-as-you-goFree for 25 calls/mo, then $3.00/call[1]
Growth tierSame $0.30/min rate$150/mo (Pro)[1]
Top tierSame $0.30/min rate — no tier to graduate into$500/mo (Enterprise)[1]
Human-staffed alternativeNot applicable — AI handles the call$300–$2,100/mo (Smith.ai Virtual Receptionist, human-staffed, 30–300 calls)[2]
Monthly minimum$0 — pay only for minutes used$0 on Free; $150–$500/mo base on paid AI Receptionist tiers[1]
Sources
  1. [1]Smith.ai — AI Receptionist pricing
  2. [2]Smith.ai — Virtual Receptionist (human-staffed) pricing

Competitor figures above are monthly, undiscounted, and pulled directly from the linked pricing pages.

Why Switch

What makes Reeve different

One flat rate, not a call-volume ladder

Smith.ai's AI Receptionist steps from Free to $150/mo to $500/mo as your call volume grows. Reeve Voice stays at $0.30/minute whether it's your 1st call this month or your 1,000th.

Answers on the same team as your inbox

Smith.ai bills receptionist and live-chat as two separate products with two separate pricing pages. Reeve Voice, chat, email, and CRM are one account.

No per-call surcharge

Smith.ai's Free tier hits a wall at 25 calls, then charges $3.00 per call. Reeve Voice has no free-tier cliff — every minute is billed the same $0.30 rate from the start.

AI-first, human option built in

Reeve Voice routes to a person with full context whenever a call needs one. You're not choosing between an AI product and a pricier human-staffed one on a different pricing page.

Ready to make the switch?

Try Reeve free for 14 days. No credit card, no commitment. Import your data and see the difference.

  • 14-day free trial
  • No credit card required
  • Cancel anytime
Start Free TrialSee All Comparisons